Errors and malfunctions of washing machines Siemens

Code

What it means and the possible reasons

What to do

F01

Door not closed tight enough.

Check the door and close it more securely; if the laundry is in the way, remove some items from the appliance.

F02

No water supply due to:

• Closed water tap;
• Insufficient water pressure;
• Absence of water in the pipes;
• Blockage in the water supply hose strainer.

Identify and remove blockage in hose and check water supply.

F03

No water drainage due to:

• A clog in the drain system;
• Problems with the drain pump;
• Problems with electrical controller.

Clean the filter and the drainage system connections, as well as check the pump and its impeller for freedom of rotation. Replace a defective pump with a working part. If there is nothing wrong in the drain assembly, check the electric controller.

F04

There is water leakage.

Check connections and tightness of the tank in search of the source of leakage.

F16

The door is not closed and this prevents the program from starting.

Open the door and close it again and restart the washing program.

F17

Water is taking longer to arrive than necessary due to:

• Closed faucet;
• Clogged filter;
• Low water pressure.

Check the faucet through which water enters the machine, as well as the water pressure. Inspect and clean the filter in the water inlet hose.

F18

Water takes longer to drain than necessary due to:

• Faulty or clogged drain pump;
• Faulty pressostat.

Inspect the drainage system and clean the clog in the drain pump, and if it is defective, replace this part. Check the pressostat and its switch, and if this sensor is the problem, replace it with a working one.

F19

The water takes longer to heat than necessary because of:

• Faults of the heating element;
• Low voltage in the mains;
• Lime scale on the heater;
• Damage to the connection circuits of the heating element.

Inspect the heater and associated wires, and if the heater is out of order, replace it or call a specialist.

F20

Unscheduled activation of heater due to:

• Failure of temperature sensor;
• Failure of heating element relay.

Inspect NTC sensor and FET, and replace faulty elements.

F21

Control system malfunction, as the result of which the motor operates irregularly and the drum does not rotate. The situation is possible in case of:

• Defective tachogenerator;
• Breakdown of reversing relay;
• Short circuit in triac.

Check the drive motor, the tachogenerator and the control unit for proper operation, and repair or replace faulty parts.

F22

The temperature sensor is not working due to:

• It is broken;
• Short circuit;
• Breakage in its connections.

Washing does not stop, but water is not heated.

Replace faulty sensor or repair its wiring.

F23

Aquastop has been activated as a result of:

• Water getting into the machine's sump;
• Breakage of Aquastop connections;
• Breakdown of the Aquastop.

Inspect all parts of the machine that may be leaking and check the correct operation of the Aquastop and its connection circuits.

F25

The Aquastop is not working because of:

• Limescale buildup on it;
• Clogged drain system;
• Malfunction of the pressostat.

Washing will not stop, but the rinse cycle will be skipped.

Clean the drainage system and the sensor, and if necessary, replace the pressostat with a defective part.

F26

An analogue pressure sensor is defective or the pressostat is broken. This error can also be caused by a break in the connection circuits of these sensors.

Disconnect the machine to inspect the sensors and their electrical circuits and then replace damaged and faulty elements.

F27

Pressostat not correctly set.

Carry out the correct setting of the sensor, check that it is in good condition and check its connections.

F28

Flow sensor doesn't work.

Evaluate the operation of the sensor and its wiring, and if any faults are found, replace the parts that are not working.

F29

Flow sensor can not detect water intake due to:

• Closed faucet;
• Water pressure too low;
• Clogged intake filter;
• Faulty solenoid valve;
• Faulty pressostat;
• Aquastop malfunction.

Make sure that the faucet is open, then check the water inlet system of the machine as well as the connecting circuits connected to it. Replace the defective parts with new ones.

F31

The water level is higher than normal due to

• Blockage of the drain pump;
• Faulty magnetic valve;
• Blocked drain hose;
• Wrong settings or broken pressostat;
• Damage to the drain system wiring.

Check that the solenoid valve, drain pump and pressostat are working properly and that the drain hose is not pinched or dirty. If all components are OK, check the wiring.

F34

The door cannot be closed because:

• It is stuck;
• Its lock is broken;
• The door gasket has lost its elasticity.

Disconnect the machine, then check the door lock, determine the mechanical obstacles to closing, and check the wiring.

F36

Door lock does not work because relay is broken or triac is burned out.

Reset the washing program by disconnecting the machine, then check the control module and wiring.

F37

Temperature sensor doesn't work (because it is broken or there is a break in the connections).

Replace the faulty sensor or repair the wiring.

F38

The temperature sensor does not work (due to a short circuit).

Replace the faulty sensor or repair its wiring.

F40

Problem in the power supply network (unacceptable parameters).

Check the mains supply and correct the parameters.

F42

Due to triac burnout in the electronic module, the motor started to run at high speed uncontrollably.

Switch off the machine, test the program and check that the electronic module is working correctly.

F43

Motor stops rotating due to

• Tacho generator malfunction.
• Penetration of laundry into the tank;
• Blockage of drum;
• Triac burnout in the electronic module.

Disconnect the machine, run the test program, then correct the laundry load, tachogenerator operation, wiring and electronic module.

F44

No motor rotation in reverse, often caused by breakage of reversing relay or triac burn-out in electronic module.

Disconnect the machine, test the program and check that the electronic module is working correctly.

F59

There are problems with the operation of the 3D sensor due to:

• A break in its wiring;
• Breakage of the sensor itself;
• Failure of the power module;
• Software error.

Check the operation of the sensor, power module, as well as wiring, and then replace the damaged and faulty elements.

F60

Flow sensor does not work due to broken sensor itself or clogged fill system.

Check the permeability of the fill valve, the operation of the flow sensor and its wiring, and if any faults are found, replace the parts that are not working.

F61

Wrong signal from the door because it is not closed properly, the lock is broken, or the wiring is damaged.

After resetting the error, check the hatch tightness, door lock and electrical circuits one by one. Replace the parts and wiring if any are faulty.

F63

Functional protection disturbed because of processor malfunction or software error.

After canceling the program by turning off the machine, check the power module and if it is defective, replace it.

F67

Incorrect coding of the card.

After cancelling the program by switching off the machine, make a correct coding or replace the card.

Е02

The motor doesn't work

Check winding resistance and brushes one after the other, then check the connections and finally check the control module. Replace the defective parts with the new ones.

Е67

Problem with the module's coding (often the firmware is faulty)

Contact a specialist who will reprogram the module. Alternatively replace the module with a new one.