Errors and malfunctions of washing machines Electrolux, Zanussi, AEG, Priveleg, Matura
Technique from the concern Electrolux, which includes brands Zanussi, AEG, Priveleg, Matura, etc., depending on the country for which they produce equipment, is considered of high quality, reliable and very functional. But any appliance breaks down over time, so breakdowns of washing machines and this brand - not uncommon.
Error Codes
The owners of washing machines from Electrolux are quite easy to find out what happened to the machine, because on the display of the equipment you can see the fault code, in deciphering which will help our table. These error codes apply to the brands Zanussi, AEG, Priveleg, Matura, because the Electrolux concern produces them.
Code | Designation | The most probable causes (what to check) |
Е11 | The problem with water intake | Faucet closed. Filler valves are not working or their electrical circuits linking the valves to the electrical controller are damaged. The fill system is clogged. Water pressure is too low to fill the tank in the allotted time. Drain hose is in the wrong position. Pressure switch is damaged. Electrical controller malfunction. |
Е13 | Leakage appears. | Water has filled the machine's drip tray. The position of the drain hose is disturbed. The pressure switch is damaged. |
Е21 | Problem with water drainage from the machine | Filter inside drain pump is clogged. Problems with the drain hose (disconnection, clogging, kinking). Drain pump is broken. Pressure switch is damaged. Electrical controller malfunction. |
Е23 | Problem with drain pump operation | Triac burned out, responsible for pump operation. Electric controller malfunction. |
Е24 | Damage occurred in triac circuit responsible for pump operation. Damage to the printed circuit board. | |
Е31 | Problem with the pressure sensor | Either the sensor itself is defective or there is a wire breakage in the wiring connected to it. |
Е32 | Wrong calibration or failure of pressure sensor. Clogged drainage system or defective drainage system parts. | |
Е33 | Problem with level sensors | First level sensor does not work. Problem with wiring or main board. The heater protection sensor, which prevents the electric heater from turning on without water, has stopped functioning. Water entering the heater's body. Unsuitable parameters of electric network. |
Е34 | Problem with pressostat and anti-boil sensor malfunction 2 | Pressostat or wiring failure. Main PCB does not function. |
Е35 | Water level inside tank exceeded (overflow) | Pressostat or solenoid valve is defective. Problem with wiring or circuit board. |
Е36 | Problem with heating element protection sensor. | Sensor breakage. |
Е37 | Problem with first level sensor | Sensor breakage. |
Е38 | Problem with pressostat | Sensor tube is clogged, so no pressure difference can be detected. |
Е39 | Sensor problem with overflow sensor. | Sensor broken. |
E3A | Heater relay problem. | Electronic unit malfunction. |
Е41 | Door problem | The door was not closed or not closed tightly enough. |
Е42 | The device that locks the door is broken. | |
Е43 | Triac burned out, controlling the operation of the door locking device. | |
Е44 | Door close sensor does not work. | |
Е45 | The circuit of the triac, which controls the door lock, is faulty. | |
Е51 | Problem with the electric controller | A short circuit has occurred in the triac, which controls the drive motor. |
Е52 | Problem with tachogenerator | Drive motor tachogenerator is not sending a signal to the ECU due to tachogenerator breakage or displacement of its lock washer. |
Е53 | Problem with drive motor control | Damage has occurred in the circuit of the triac, which controls the drive motor. |
Е54 | Problem with the drive motor | "Contacts of reversing relay are stuck. |
Е55 | Open circuit in motor circuit appeared. | |
Е56 | Problem with tachogenerator | The part is defective, so there is no signal for fifteen minutes. |
Е57 | The inverter current consumption limit (over 15A) is exceeded. | The motor is not working or there is a problem with the wiring. The electronic unit is malfunctioning. |
Е58 | Inverter phase current exceeds the threshold (over 4.5A) | Motor does not work or there is a problem with the wiring. Electronic unit malfunctioned. |
Е59 | Tachogenerator malfunction (no signal for 3 seconds after switching on) | Engine or tachogenerator does not work. There is a problem with the wiring. Electronic unit malfunction. |
E5A | Cooling radiator overheated (temperature above +880°C) | Unsuitable operating conditions for machine. Electronic unit malfunctioned. |
E5B | Input voltage below threshold (less than 175V) | Damage to the wiring or the electronic block. |
E5C | Input voltage parameters are higher than threshold (more than 430V) | Electronic unit malfunction. |
E5D and E5E | There is a problem with data transfer from inverter to main board. | There is a problem with the wiring between the inverter and the main board. Electronic unit malfunctioned. |
E5F | Control unit malfunction E5F Control unit malfunction | Wiring or electronic unit malfunction. |
Е61 | Water heats slower than it should. | Heater or temperature sensor or wiring or controller defective. |
Е62 | Water heats too fast - temperature over +880°C within five minutes. | Damage to the heating element or temperature sensor or to the wiring or the controller. |
Е66 | Problem with heating element relay | Relay malfunctioned. Relay control circuits are damaged. |
Е68 | Problem with heater (leakage current exceeds permissible parameters) | Heater damaged or disturbed in his wiring. |
Е69 | Heater problem | The heater itself or its wiring is damaged. |
Е71 | Problem with the temperature sensor | Short circuit in sensor or wiring. Faulty heating element. Open circuit in the sensor and its wiring. |
Е 74 | Sensor in the tank incorrectly located. Fault in wiring or printed circuit board. | |
E82 and E83 | Selector problem. | Selector or its wiring is damaged. Configuration data is incorrect. Problem with electronic unit. |
Е84 | Problem with the recirculation pump | Identification error occurred. |
Е85 | Pump has failed. Tyristor defective. | |
Е92 | Display board and main board communication problem | The wrong control board is being used (it does not match the model). |
Е93 | There is a problem with the setting of the machine | The machine settings are incorrect or the printed circuit board has failed. |
Е94 | Machine settings are incorrect or the printed circuit board is no longer functioning. | |
Е95 | Microprocessor and volatile memory communication problem | The circuit board has stopped functioning. |
Е96 | Problem with the electrical controller | The configuration of the controller and the components connected to it is incorrect. |
Е97 | Problem with the selector | The location of the selector does not match the program settings. |
Е98 | Communication problem between inverter and main board | The board is not compatible with the inverter. |
Е99 | The problem with the sound box | Incorrect I/O connection to the sound box. |
E9A | E9A Problem with electronic controller | Fault in the software responsible for connecting the speaker to the electronics. |
EA1 | Problem with DSP system responsible for drum positioning | The system has failed or its wiring is broken. |
EA2 | A recognition error is occurring. | |
EA3 | Drive motor pulley does not lock. | |
EA4 | The system has failed or the wiring is broken. | |
EA5 | Thyristor blown. | |
EA6 | No signal to start drum rotation. | |
EB1 and EN1 | Problem with the power supply network | Invalid mains frequency. |
EB2 and ЕН2 | The mains voltage has been exceeded. | |
EB3 and EN3 | Mains voltage not high enough. | |
EBE and ENE | Switch contact problem. | Relay has failed. |
EBF and EHF | Recognition error occurred. | |
EU1 | Trouble with intake valve | Intake valve is blocked or its wiring is damaged. |
EU2 | Trouble with the water clarity sensor | The turbidity sensor has malfunctioned. |
EF1 | Problem with the drain | Filter inside drain hose is dirty. Drain pump does not work. |
EF2 | Excessive amount of detergent was added. Drain hose is not passable due to blockage. Drain pump is defective. | |
EF3 | AquaControl system was triggered. Drain pump cable is defective. Water leakage. | |
EF4 | The problem with filling the machine with water | The water tap is closed or the water pressure is too low. |
EF5 | Laundry imbalance. | Items are jammed inside the drum. |
Frequent faults
As in the appliances of other brands, the Electrolux machines most often break the drain pump and the heating element. Also quite often to the masters of repair the owners of such equipment are addressed about the wear of bearings, foreign objects inside the machine and the failure of electronics.
About replacement of the bearings of the washing machine Preveleg (washing machines for Germany from the brand Electrolux), see in the video of Vladimir Khatuntsev.
Advice and prevention of breakages
- Regularly clean the outside of the housing of the machine. For this it is best to use clean water or a nonaggressive detergent for dishes. Do not use alcohol-based detergents on the washing machine.
- Periodically inspect the door seal to detect small objects such as buttons or paper clips.
- Inspect the detergent dispenser to clean it in time to prevent deposits on the walls. Remove the dispenser and wash it under the tap using an old toothbrush.
- Periodically clean the filter in the drain hose as well as the water supply hose to the machine. For a description of your steps for such cleaning, read the instructions for the machine.
Simple preventive measures, shown in the Ukrainian program "Everything will do good" will keep your machine clean and prolong its life.
