Diagnosis of the washing machine with their own hands

Diagnosing the washing machine with their own hands

The breakdowns occurring in washing machines are a common thing. After several years of operation each appliance has its "problem places" - whether it is an electronic module, a motor, a drainage system, etc. It is difficult to foresee the location of the problems in advance: it depends not only on the manufacturer and the specific model, but also on many other factors.

Sometimes by the behavior of the washing machine is difficult to guess which part is out of order, although it is obvious that there is a problem. In this case, it is customary to send the machine for diagnosis. If the warranty service has not yet expired, this procedure will not cost you anything, but otherwise it will cost a certain amount of money.

But there is a way out - the diagnosis can be free, if you figure out the intricacies yourself. About what signs of malfunctions you should pay attention to and how to correctly identify the problem, read in this article.

Diagnostics of the washing machine

Signs and causes of breakdowns

What's wrong?

Possible causes

The appliance does not start the washing and does not start other programs

the hatch door is not locked;

The power socket is defective or there is no voltage;

One of the leads in the power cord has broken;

the start button is broken;

The mains interference filter is defective;

breakage of the UBL (door locking device);

programmer malfunction;

problems with the control unit;

damaged circuitry

Engine does not start

Engine breakage;

TEN (tube heating element) malfunction;

malfunction of the control unit (electronic module);

Damaged condenser (applies to old washing machines)

Motor starts but drum does not move

There is a foreign object in the cavity between drum and tank;

One of the bearings is worn out;

brushes in the motor are "burnt out";

there was a breakage in the motor;

malfunction of control unit;

Mechanical damage of the condenser

motor is running but drum does not rotate

drive belt has been ripped from sheave, loosened or torn;

sheave fixing is loose;

a foreign object has got inside the mechanism;

malfunction in control unit

Drum can only rotate in one direction and does not move backwards

Electronic module malfunction

Any mode cannot be started (e.g. spin cycle, high speed wash, delicate wash)

Tachometer or its mounting is broken;

Tachometer is not energized;

there is a problem in the control unit;

The drive belt is loose

Spin cycle program does not start

a washing program not intended for spinning is running

Spin mode switch does not work;

electric brushes in motor are worn out;

motor breakage;

the tank is overfilled with water;

the heating element is damaged;

Control unit malfunction

The tank does not fill up with water

Inlet valve is clogged;

Water pressure switch malfunction;

breakage of the heating element;

Drain pump is clogged or defective;

Control unit malfunction

Tank overflows with water

Inlet valve breakage;

Water pressure switch defective

Unusual noise during washing or spinning

Drum imbalance;

Wear of shock absorber or return spring;

The counterweight is damaged or loose;

the support feet were not adjusted during installation of the washing machine;

the motor is loose;

one of the bearings is worn out;

the screws necessary to fix the tank during transportation were forgotten to remove during installation of the appliance

Water does not drain from the tank.

The drain filter is clogged;

The pipe through which water flows from the pump to the tank is clogged;

The pump impeller is jammed;

foreign object in the pump;

the pump is defective;

the drain hose is clogged;

there is a clog in the siphon;

clogged sewage system;

malfunctions associated with the control unit;

programmer breakage

Water leaking from the washing machine body

There is a leak in one of the parts of the appliance;

there is a leak in the tank;

the pipes are loosely connected;

The return pump snail is broken

It is impossible to release the lock on the door

The lock handle mechanism is damaged;

The LCR is broken;

Washing program is not finished

Water does not heat up

The heating element is out of order;

The water temperature sensor is damaged

About washing machine repair with your own hands read in another article.

How to determine the fault by breakage code?

Manufacturers of washing machines have taken care in advance so that we can independently diagnose the most common breakdowns. For this purpose, a system of special codes has been introduced, which the device displays on the display in case of malfunction. Read more about what the most frequent codes mean below.

  • Codes F06 and E08 indicate problems with the power supply, and a broken start/start button or that the hatch door is not locked.
  • If you see codes E02, E04, IE, E11 and E35 on the display, it means the washing machine is alerting you to problems with the water supply, the water intake or drain system. It may also mean "burnt out" electric brushes or a poorly closed hatch.
  • Error code F04 appears in several cases, mainly related to the filling and draining of water. When you see it, you should check the control unit, the heating element, as well as the condition of the drain hose.
  • The codes F05, F11, E03, OE, E06, E21, E23, E24 indicate that there is a fault in the drainage system.
  • Errors indicated by codes F01, F02, E07, E09, SE, SE, E21, E22, F63, E01, can be seen when the washing machine drum stops rotating. The reason for this may be a malfunction of the motor, heating element or electronic module.
  • If you see one of these codes on the display: F03, E05, E06, NOT, E31, E32, E36, E61, E66, E71, it means that the appliance cannot heat the washing water. You should check the heating element, temperature sensor and regulator, as well as the triac (semiconductor device).
  • Error UE usually appears on the display when the washer-dryer starts making strange noises during operation. When you see this code, check the bearings, counterweights, springs, tank and drum integrity, as well as the presence of foreign objects inside the appliance.
Error code washing machine

Read more in our articles about fault codes of different brands of washing machines:

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